Privacy Policy

Last updated: 4 June 2026

This Privacy Policy describes how ZycoSoft Technologies (“ZycoSoft”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit https://www.zycosoft.com, contact us, or use our services. By using this website you agree to the practices described here. If you do not agree, please do not use the site.

1. Who we are

ZycoSoft Technologies is a software development and technology consulting company. For the purposes of applicable data protection laws, we act as the data controller for personal information collected through this website. You can reach us at business@zycosoft.com or at BH-55, BH Block, Sector II, Bidhannagar, Kolkata, West Bengal 700091, India.

2. Information we collect

We collect information in the following ways:

• Information you provide. When you submit a contact form, request a consultation, or email us, we collect details such as your name, email address, phone number, company name, project type, and any information contained in your message.
• Booking information. When you schedule a call, our scheduling provider (Calendly) processes your name, email, and selected time on our behalf.
• Usage and device data. Like most websites, we may automatically collect technical information such as IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.
• Approximate location. To pre-fill the correct country dialing code on our contact form, we may detect an approximate country from your IP address using a third-party lookup service. We do not store precise location data.

3. How we use your information

We use the information we collect to:

• respond to your enquiries and provide the information or services you request;
• prepare proposals, estimates, and agreements;
• communicate with you about projects, support, and updates;
• operate, maintain, secure, and improve our website and services;
• comply with legal obligations and enforce our agreements.

4. Legal bases for processing

Where the EU/UK General Data Protection Regulation (GDPR) applies, we rely on one or more of the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and growing our business (balanced against your rights); and compliance with legal obligations.

5. Cookies and analytics

We use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended. Where required by law, we will ask for your consent before setting non-essential cookies.

6. How we share information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, such as hosting providers, scheduling and email tools, and analytics providers, each acting under appropriate confidentiality and data-processing obligations. We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.

7. International transfers

We work with clients and service providers around the world, so your information may be processed in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it remains protected in line with applicable law, including the use of appropriate safeguards such as standard contractual clauses where required.

8. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymise it.

9. How we protect your information

We use reasonable technical and organisational measures, including access controls and encryption in transit, to protect your information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to withdraw consent; and to request a copy of your data in a portable format. Residents of the EEA/UK may also lodge a complaint with their local supervisory authority, and California residents have rights under the CCPA/CPRA. To exercise any of these rights, contact us at business@zycosoft.com.

11. Third-party links

Our website may contain links to third-party sites and services. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

12. Children's privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be highlighted on this page where appropriate.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at business@zycosoft.com or +91 7003802309. Our registered address is BH-55, BH Block, Sector II, Bidhannagar, Kolkata, West Bengal 700091, India.